Operations & delivery is an all-in-one widget designed for your campaign planning, arranging, and managing the production process of items.

The widget consists of two areas—the top panel and the main area.

[1] The top panel includes the following controls:

Control	Action
	Initiate the item creation process
	Display entries where you're the owner, responsible person, or production partner
	Filter the entries by an item type, owner, brand, or responsible person
	Display the selected item details on the right sidebar

[2] The main area displays the list of journeys and item status columns. The recently created journey appears at the top of the list. If the first journey contains items, it is unfolded by default. Items are grouped by the journeys they belong to. Items with the earliest start work date are displayed at the top of the status columns.

You can unfold the required campaign with the button. Unfolded campaigns remain in their state, allowing you to navigate through them easily and streamline access to content items when you refresh the page, view content item details, or switch between widgets.

Entry details

On the Details page, you can edit the entry metadata, apply action buttons and more menu options to comment on the entry, manage the item, open it in Editor and Viewer.

The Details page contains tabs where you can do the following:

Add tasks to the item checklist
Calculate the item cost
Upload assets and modules from Veeva Vault
Attach files of any format and size to the item and assignment
Add URL links to the entry
Find links to style guides and instructive documents
View the list of item versioning changes.

Contact your administrator to configure the placement and display of metadata fields and tabs on the entry Details page.

To go to the entry Details page:

1. Open the Operations & delivery widget.

2. Double-click the required item card.

Or you can select the item card and click the info button on the Details panel.

You can also go to the Details page right after completing the item creation. For this, use the OPEN DETAILS button in the status notification.

On the Details page, you can view a full set of metadata fields assigned to the entry with the SHOW MORE button.

Here, you can also do the following:

Open the e-Detailer, email, module, banner, website, messenger ad, or template-based assignment in Viewer with the button.
Comment on the entry with the comments button.
Apply more options to the entry. For this, unfold the menu from the quick access bar.

A complete list of the entry more options is as follows:

Option	Action
`Open in Library`	Go to the Details page of your e-Detailer, email, module, banner, website, messenger ad, or template-based assignment in Library
`Change status`	Select the required item status
`Update`	Create a new version of the item. Not available for tasks. Not applicable to tasks or to e-Detailers when the template-based assignments functionality is configured
`Publish`	Send your item to a target system. Not available for assignments
`Open in Editor`	Style the item in Editor that opens in a new tab
`Edit details`	Change the entry metadata
`Make a copy`	Create the item copy
`Delete`	Remove items from Planner and Library or journeys without items from Planner

Change the e-Detailer, email, module, banner, website, messenger ad, and template-based assignment metadata with the button. You can also use this button to update calculations for e-Detailers and emails.

The availability of options, the and buttons, depends on the entry, its ownership, and the permissions of the responsible person, production partners, or collaborators.

Add the item description with the button in the DESCRIPTION area. To change the item description, click it in the metadata field or select Edit details in the item more options. You can also resize the height of the description text area with a sizing handle in its bottom-right corner.