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Auto-tagging

Streamline the tagging process and reduce manual tagging time with autotagging.

Serhii Morkotun avatar
Written by Serhii Morkotun
Updated over a month ago

AI-driven tagging automates strategic metadata assignment in e-Detailers, emails, and AEM websites of the Commercial content type. Powered by models trained on your business data, this intelligent system analyzes content to apply relevant tags automatically.

With the AI tagging agent, you can:

  • Streamline tag assignment. AI-powered analysis accelerates the process and reduces manual effort in metadata management.

  • Ensure tagging accuracy. Maintain consistent tag assignment across content item types while adhering to your established taxonomy.

  • Optimize the tagging workflow. Tag content properly according to your business requirements and strategic guidelines.

  • Enhance user experience. Automatically assign relevant tags tailored to your content, reducing time spent on manual work.

  • Refine suggested tags. Validate and adjust automatically assigned tags to align with specific business requirements, markets, and campaigns.

The auto-tagging feature is available for users with respective permissions. Contact the administrator for details.

To ensure AI-driven tagging:

  • For e-Detailers and emails, assign brand and country metadata in Library. The combination of brand, indication, and subtherapeutic area values, along with related key messages, must be mapped to that brand in Centralized tagging.

  • For AEM websites, assign product metadata to placeholders in Veeva Vault PromoMats. The combination of brand, indication, and subtherapeutic area values, along with related key messages, must be mapped to that product in eWizard Centralized tagging.

e-Detailers

Auto-tagging is triggered when you click PUBLISH to send the e-Detailer to Veeva Vault PromoMats as a PDF for approval.

To launch AI-powered tag generation for your content item:

  1. Open it in eWizard Centralized tagging.

  2. Click the AI SUGGESTION button.

The AI-powered tagging starts automatically.

You're redirected to the auto-tagging progress page with the progress bar at the bottom. Click the NOTIFY ME WHEN IT IS DONE button in the bottom-right corner to receive an email once the AI agent finishes generating tags.

The user who initiated auto-tagging receives an email notification containing a link to the tagged content item.

If AI-powered tag generation fails, the starting Centralized tagging page opens with a warning that structural elements may require manual tagging. Tag the content item manually or restart auto-tagging.

Contact the administrator to configure the following:

  • Email notifications.

  • Progress page behavior for failed auto-tagging.

Once auto-tagging is complete, the AI-generated tags—each clearly marked with the AI label—are populated in the required metadata fields, and up to 3 Global key message/Local key message can be assigned to each structural element.

For the Global key message/Local key message field, the AI tagging agent can offer several alternatives with different confidence scores:

— High

— Medium

— Low

These alternatives are placed above the key message values that match the set Brand/Indication/Subtherapeutic area values.

Hover over any confidence score marker to view the reasoning behind the AI-suggested key message.

Contact the administrator to configure automatic key message selection based on required confidence scores.

The AI tagging agent can also automatically select the Key message not required checkbox in the following cases:

  • When the AI-generated key messages have a low confidence level.

    Contact the administrator to configure automatic selection of the Key message not required checkbox based on the required confidence level.

  • When the AI-powered tagging agent detects that key messages aren't necessary for the content analyzed.

e-Detailers and emails

If a content item was auto-tagged, AI-powered tag generation can't be run again.

You can rerun the process in the following cases:

  • Some structural elements were not auto-tagged. The AI tagging agent processes only those elements.

  • Structural elements were added or modified. The AI tagging agent processes only the newly added or modified elements.

  • Brand, country, or language metadata was changed. The AI tagging agent processes the entire content item.

AEM websites

The AI tagging agent processes AEM website pages as follows:

  • If a page doesn't have tag containers, the agent assigns key messages to the page.

  • If a page has tag containers, the agent automatically selects the Key message not required checkbox.

If the AEM website was auto-tagged, you must wait 24 hours before running AI-powered tag generation again.

However, you can rerun it within 24 hours if any structural elements were not auto-tagged. In this case, the AI tagging agent processes only the untagged elements.

AI-suggested tags require human validation for accuracy.

If you've manually tagged your content item before launching auto-tagging, the Brand, Indication, and Subtherapeutic area tags are preserved and not overwritten. As for key messages, the system applies AI-suggested variants based on the number of existing manual key messages:

  • AI suggests 3 key messages: The system replaces all manual key messages with the 3 AI-suggested ones.

  • AI suggests 2 key messages and 1 manual exists: The system keeps all 3 key messages.

  • AI suggests 2 key messages and several manual exist: The system adds the 2 AI-suggested messages, keeps the first manual message, and removes the rest.

  • AI suggests 1 key message and 1 manual exists: The system keeps both key messages.

  • AI suggests 1 key message and several manual exist: The system adds the AI-suggested message, keeps the first 2 manual messages, and removes the rest.

After auto-tagging, manually add key messages if required. The system keeps both the AI-suggested and manually added key messages.

You can change autopopulated tags by manually selecting different values and adding new tagging fields, if required. As a result, the AI label disappears from the manually edited field.

To finalize the auto-tagging and send the AI-generated tags to the repository, click SAVE.

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